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Community Activity

Mobile Phones Direct cancellation on o2 Contracts

On March 23, 2024, an online purchase was made through Mobile Phones Direct for a Samsung Galaxy S24 Ultra device. The purchase included an airtime plan with o2. The cost of the device was £99.00, and the airtime plan was £60.00 per month for a 24-mo...

I was an o2 customer and then discovered that I had been changed to a Business account

I was an o2 customer for several years and then discovered that I had been changed to a Business account without my knowledge and that Aerial was acting on behalf of o2. I also recently discovered that I have a verbal contract with Aerial to which I ...

closer by Level 1: Joiner
  • 663 Views
  • 4 replies
  • 1 kudos

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1370778 Views
  • 48452 replies
  • 0 kudos

Resolved! tariff

I have £10 in my account, I want to take the £10 monthly rate, why does it make me pay again with the card if I already have the money in my account, could I use the balance of the £10 I currently have in my account?

Natalia73 by Level 1: Joiner
  • 84 Views
  • 2 replies
  • 0 kudos

Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

Weather.jpg
Bambino by Level 85: Esteemed
  • 342149 Views
  • 6802 replies
  • 0 kudos

Airtime refund

Hi how do I go about cancelling a refund to my home address? 

ErinB by Level 1: Joiner
  • 44 Views
  • 1 replies
  • 0 kudos

Airtime rewards

I’ve gifted £10 airtime reward but the recipient hasn’t received it . How long does it take to reach their account?

Sue601 by Level 1: Joiner
  • 33 Views
  • 1 replies
  • 0 kudos

esim

hi i called o2 and i was on pay and go , I wanted a esim and they signed me up for 10 pound pm . so I got a esim , but they have given me a new number I want my old pay and go number . i need some help on why they haven't kept the number

sashauk by Level 1: Joiner
  • 61 Views
  • 3 replies
  • 0 kudos

O2 Roaming abroad (PAYG)

I'm going to Portugal tomorrow and I just paid for a 25GB PAYG sim. Do I need to turn roaming on in settings (Samsung) since I can't access the app for now? Or can I just use my data without having to do that?

Ready22 by Level 1: Joiner
  • 41 Views
  • 1 replies
  • 0 kudos
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